New mBandhan

Offers

Existing Mobile Banking users follow these steps:

First time logging in to all-new mBandhan app

Step 1

Download or update the all-new mBandhan app from the Play Store or App Store.

Step 2

Launch the App, give necessary permissions and click on the 'Get started' button.

Step 3

Select the mobile number and confirm.

If multiple Customer IDs are linked with the mobile number, enter the customer ID.


Note: iOS users are required to manually send an SMS to complete the SIM binding process.

Step 4

Enter the existing mPIN.

Note - If you do not remember the mPIN, go through the 'Forgot mPIN journey to reset your mPIN.

Step 5

Validate the mPIN with OTP.

Step 6 Set up a new password.
Step 7 Set up a new mPIN.
Step 8 Set up an alternate login option such as Pattern, Face ID, or Fingerprint (optional).
Step 9 Enter the new mPIN or new User ID (9 digit customer ID) and newly set password or the newly enabled alternate login option.
Step 10 Log in to the all-new mBandhan app.
Note - If you do not remember the mPIN, go through the 'Forgot mPIN' journey to reset your mPIN.

Logging into all-new Internet Banking next

Step 1 Log in to all-new Internet Banking using https://retail.bandhanbank.com/
Step 2 Login using user ID (9 digit customer ID) and newly set password or mobile number and newly set mPIN.

Note - If you do not remember the mPIN, go to mBandhan app & reset the mPIN through the 'Forgot mPIN' option or use the 'Forgot password' option available in Internet Banking.