Services for Differently Abled Customers

As per RBI circulars DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated June 4, 2008; DBOD.No.Leg.BC.123/09.07.005/2008-09 dated 13th April 2009, DBOD.No.Leg.BC.38 /09.07.005/2012-13 dated 5th September 2012, DBOD.No.Leg.BC.113 09.07.005/ 2013-14 dated May 21, 2014 and DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9th November, 2017 all banking services are being provided to persons with disabilities.

Bandhan Bank is committed to provide all our services to Differently Abled Customers without Discrimination. The RBI guidelines have been upheld by the internal circular number -. RB/PSNs/CIR/4153. These circulars uphold the bank’s commitment to offer all its banking services and products to Differently Abled Customers without discrimination.

We are committed to make our websites, net banking and mobile banking compliant to Web Content Accessibility Guidelines (WCAG).

Our bank has accessible ATMs set up as per the ‘IBA Standards on Accessible ATM’. Details about talking ATM locations can be seen here.

In case of a differently abled customer facing any difficulty in receiving any services of the bank, please write to pno@bandhanbank.com or call us at 033-66090909 for redressal.

Download “BANKERS’ GUIDE FOR CUSTOMERS WITH SPECIAL NEEDS AND PERSONS WITH DISABILITIES”.