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Safe Digital Banking Practices
- Do not click on links or open attachments from unknown email IDs and phone numbers.
- For enhanced security, avoid saving your passwords on browsers.
- Always visit the official website for contact information of banks and do not rely on search results, as they may be misleading and fraudulent.
- Never share personal or banking details like CVV, OTP, PIN, DOB, Aadhaar, etc., over phone or virtually. Remember, banks will never request such information over the phone.
- Install anti-virus and anti-malware software on your computer and mobile devices.
- Regularly update your phone’s OS and software.
- Only download apps from official app stores like App Store and Play Store.
- Back up your data regularly.
- Never scan a QR code to receive money.
- When browsing, ensure the website URL starts with "HTTPS" for a secure connection.
- Avoid using public Wi-Fi networks for online banking transactions.
- Do not fall victim to fake calls demanding KYC updates.
- Keep your contact details updated with your bank and enable transaction alerts for real-time updates.
- Review your transaction alerts and report any unauthorised activity to your bank immediately.
- For additional protection, consider setting transaction limits on your debit card and online transactions.
- Create strong and unique passwords for each of your accounts.
- Whenever possible, enable two-factor authentication (2FA) for an extra layer of security.