Safe Digital Banking Practices

Safe Digital Banking Practices
Protect your personal and banking details
  • Do not click on links or open attachments from unknown email IDs and phone numbers.
  • For enhanced security, avoid saving your passwords on browsers.
  • Always visit the official website for contact information of banks and do not rely on search results, as they may be misleading and fraudulent.
  • Never share personal or banking details like CVV, OTP, PIN, DOB, Aadhaar, etc., over phone or virtually. Remember, banks will never request such information over the phone.

Secure your devices

  • Install anti-virus and anti-malware software on your computer and mobile devices.
  • Regularly update your phone’s OS and software.
  • Only download apps from official app stores like App Store and Play Store.
  • Back up your data regularly.
Always be alert
  • Never scan a QR code to receive money.
  • When browsing, ensure the website URL starts with "HTTPS" for a secure connection.
  • Avoid using public Wi-Fi networks for online banking transactions.
  • Do not fall victim to fake calls demanding KYC updates.

Track your transactions
  • Keep your contact details updated with your bank and enable transaction alerts for real-time updates.
  • Review your transaction alerts and report any unauthorised activity to your bank immediately.
  • For additional protection, consider setting transaction limits on your debit card and online transactions.
Set strong passwords
  • Create strong and unique passwords for each of your accounts.
  • Whenever possible, enable two-factor authentication (2FA) for an extra layer of security.