Internet Banking - Forgot Password

Step 1

Visit all-new Internet Banking using the URL https://retail.bandhanbank.com/

Step 2

Click on 'Forgot Password'

Step 3

Enter your Customer ID

Step 4

Reset using either 'Using Debit Card & PIN' or 'Using Personal Information’

Using Debit Card & PIN:

Using Personal Information:

Step 1

Enter debit card details: card number, expiry, and ATM PIN

Enter your PAN card number, date of birth, and mother's maiden name

Step 2

Enter OTP received on registered mobile number

Enter the OTP received on registered mobile number

Step 3

Set up a new password

Set up a new password

Step 4

You will receive a password reset success SMS and email

You will receive a password reset success SMS and email

Note: If you do not remember your Customer ID, you can retrieve it by selecting the 'Know your Customer ID' option.