New Internet Banking
Log in to all-new Internet Banking
Login
Existing Internet Banking users follow these steps |
|
|---|---|
First time logging into all-new Internet Banking |
|
| Step 1 | Log in to all-new Internet Banking using https://retail.bandhanbank.com/ |
| Step 2 | Enter existing user ID and password. |
| Step 3 | Validate password with OTP. |
| Step 4 | Set up a new password. |
| Step 5 | Log in using your user ID and new password. |
| Note - If you do not remember the password, then go through the 'Forgot Password' journey to reset your password. | |
Logging into mBandhan app next |
|
|---|---|
| Step 1 | Download or update the all-new mBandhan app from the Play Store or App Store. |
| Step 2 | Launch the App, give the necessary permissions, and click on the 'Get started' button. |
| Step 3 |
Select the mobile number and confirm. If multiple Customer IDs are linked with the mobile number, enter the customer ID. Note: Note: iOS users are required to manually send an SMS to complete the SIM binding process. |
| Step 4 |
Enter existing Internet Banking User ID and newly set password.
|
| Step 5 | Validate password with OTP. |
| Step 6 | Set up a new mPIN. |
| Step 7 | Set up an alternate login option such as Pattern, Face ID, or Fingerprint (optional). |
| Step 8 | Enter the new mPIN or new User ID and password or the newly enabled alternate login option. |
| Step 9 | Login to the all-new mBandhan app. |
